returns / exchanges

As long as products are returned to us in new condition, with tags and their original packaging within 28 days, we are happy to exchange garments for different sizes. Please note that you are responsible for the costs of returning any items to us, but we make no charge to mail exchanged items back to you via a Standard Australia Post service within Australia. However, any exchanges for overseas deliveries will attract a flat rate fee of $20. 

Returns can be posted to:
 
OzSportsDirect Returns
Unit A, 238 Lion Creek Road
Rockhampton   QLD   4700
 
 
Please ensure you include a copy of your Dispatch Note, or a letter to identify your name and order number. If returning goods for a refund we will credit the card originally used to place your order within 5 working days of receipt of your goods. Your refund will cover the cost of items returned, but not the original freight charge.

Goods returned outside the specified 28 days period, will be accepted if received here up to 8 weeks (max 56 days) after purchase if not worn, but will attract an Admin and Restocking Charge of $10 so any refund or exchange value will be reduced accordingly. We also reserve the right to refund at the current prices of products returned after 28 days.